All photographs, images and text are copyright Paul Ligas Photography Limited 2019.
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Shop Terms and Conditions

Paul Ligas Photography – Shop Terms and Conditions

All content on this site is copyrighted material, this includes all text and images. Reproduction of any of this material without explicit written permission is prohibited. Continued use of this website constitutes an acknowledgement of this agreement.

Product information

Purchase does not grant copyright or license to reproduce. All images are the original creations of Paul Ligas, and copyright is retained by Paul Ligas. Photographs may not be reproduced without the express and written permission of Paul Ligas. All prints are printed by small independent printing companies in the UK.

Processing time

Processing depends on the print chosen. Items may take up to a week to be posted.

If for any reason I am unable to fulfil an order within a reasonable time frame, I will let you know as soon as possible and you will always have the option to cancel your order if you prefer to do so.

Items will be processed and shipped when I have received a notification of the payment being successfully made.

International orders

Prints

Prints sent abroad will be sent ‘signed and tracked’ and is included in the P&P.

Size restrictions on specific items

Due to postal sizing restriction I am not I am not able to offer prints larger than indicated on the product page without a custom order. Please email me and ask for a shipping quote for larger items.

Customs or import duty fees

Please note that sending items to countries outside the UK, customs fees or import duties may apply. It is the customer’s responsibility to pay these fees.

Shipping

Prints

All prints are sent by Royal Mail First Class post. Prints are sent in a Do not Bend rigid envelope. Limited edition prints, where marked as such on the product page, come with a certificate of authenticity and will be sent insured.

Great care is taken to package the prints for safe delivery. Open the packaging carefully and gently so you do not damage the print.

International orders are sent by Royal Mail and take 5-10 days depending on where you are. I will be happy to supply you with a shipping quote for larger sizes and set up a custom order.

Custom orders will be dispatched as agreed between parties, within an agreed turnaround time.

Refund policy

Returning items

I would love you to be happy with your purchase. If you are not 100% satisfied for whatever reason, please let me know straight away via my website contact page, and return the item within 14 days of receipt to the address at the bottom of this page.

Please note that the buyer will be responsible for return delivery fees and I recommend sending it with a tracked service.

Only items that arrive in the same condition that it was sent will qualify for a refund. Using a tracked and insured service is recommended in case something does go wrong in transit, in which case the delivery service insurance will cover the Buyer’s costs.

Before returning an item, please let me know an estimated delivery date via my website contact page.

Missing items

If an order does not arrive with the Buyer within 20 days of sending within the UK, I will investigate with the delivery service and respond accordingly.

Damaged items

In an item arrives damaged or is somehow unsatisfactory, please get in touch within 14 days of delivery, with photos of the damage (both product and packaging). I will investigate damage with the delivery company once photos have been received and get back in touch.

Colour variations

Please note that the colour of a product may vary between computer or tablet screens and a final print. This is due to the different way computer screens and printers create colours. Any slight variation in colour is not considered to make the item damaged or faulty.

Custom orders

Please note that custom orders are not returnable. If an item arrives damaged, please follow the instructions above.

If you have any questions about me or my products, the shop ordering process, site security, my designs or anything else you would like clarified – please get in touch and ask me.

Newsletter subscription

When you purchase from my site you will have the option to subscribe to my newsletter featuring news and special offers. I will only use your details for the newsletter, nothing else, and you can unsubscribe at any point.

Feedback

I appreciate any kind of feedback. Please get in touch via my contact page. I especially like people sharing their photos of Paul Ligas Photography prints in their home – please feel free to share on Instagram, Facebook, (@paulligasphotography) or Twitter (@paulligas).

Paul Ligas Photography
63 Bank Crescent
Ledbury
Herefordshire
HR8 1AF
United Kingdom